Our Guarantee

We offer a 30-day return guarantee:

Every purchase you make is 100% guaranteed. When you order from us (costoffs.com), Costoffs offer a 30-Day Money Back Guarantee. Ensure that you are 100% satisfied with your products.When you order from us (costoffs.com), we guarantee all items before shipment are brand new and have been checked carefully.  If you receive the items that are not what you expected, we'll exchange or refund you the money you paid. Please refer to our Return Policy for more detailed information about returns! You will only need to pay the return shipping fees. Please note that products must be returned in the original packaging and shipped within 30 days of delivery or 40 days of purchase.

We guarantee your privacy will be respected:

We will never discuss your personal situation with anyone else. We will not distribute your email address, receipt information or any other personal information to others. We will always treat you with respect and we value your privacy. If you want to know more about how we use your information, please refer to our Privacy Policy.

We guarantee you a Quick Response:

We understand our customers want to hear from us as soon as possible. You don't want to wait for days for our responses. Our customer service team pledges to you that we answer your inquiries quickly within one working day, not later than two working days. You'll be pleased with our rapid response.