Shipping Guide

Shipping Cost:

We offer free shipping and handling for all products in our store.

Shipping Locations:

1. Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam.

2. We do not deliver to  FPO, APO, and PO Box addresses.

Shipping and Delivery Estimates:

We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.

If you choose to pay by credit card, your order will be billed within 24 hours. The items will usually be shipped out next business day after we received payment. If you have ordered multiple items with different delivery destinations, you may receive separate order shipments. Delivery will typically take 3 to 5 days, depending on your destination and the shipping carrier.

We takes every reasonable precaution to ensure that the products are not damaged during shipping. However, if the item is damaged in transit, please immediately contact us at info@costoffs.com within 3 business days after receiving your package and provide product photos. Note any visible damages and be as specific as possible as this will assist us in processing your damage claim with the delivering carrier.

Shipping Methods:

All orders are shipped out via UPS or FedEx.

Orders Tracking:

You will be sent at least 2 emails for each order you place:

Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For exact locations of your shipment, please track your items on the carrier's official website.

Note:

1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.

2. We are not responsible for any return shipping cost if product didn’t meet your expectation nor placed a wrong order after order has been shipped out.